Privacy Policy
At QuVikme, we take your privacy seriously. This Privacy Policy describes how we collect, use, and share your personal information when you use our mobile application and services.
1. Information We Collect
Personal Information
- Contact information (name, email address, phone number)
- Demographic information (age, gender)
- Address and location data
- Payment information (for subscription and service payments)
- Government-issued identification (for service provider verification)
Technical Information
- Device information (model, operating system, unique device identifiers)
- Log data (IP address, access times, app features or pages viewed)
- Location data (GPS coordinates for service matching and tracking)
Usage Information
- Service booking history
- Ratings and reviews
- Communication with other users
- Subscription status and history
2. How We Use Your Information
- • To provide and maintain our services
- • To verify service providers and users
- • To facilitate connections between residents and providers
- • To process payments and subscriptions
- • To provide customer support
- • To improve our services and develop new features
- • To communicate updates and security alerts
- • To ensure safety and prevent fraud
3. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Necessary information is shared to facilitate service delivery
- Society Administrators: Basic information for community management
- Payment Processors: To handle financial transactions
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with a merger or sale of assets
We do not sell your personal information to third parties.
4. Location Data
QuVikme collects precise location data to:
- Match users with nearby service providers
- Provide real-time tracking of service providers during active bookings
- Enable society admins to monitor vendor locations within their society
- Improve our services and analytics
5. Data Security
We implement encryption, access controls, and secure server infrastructure to protect your data against unauthorized access or disclosure.
6. Data Retention
We retain information as long as necessary to provide services and comply with legal obligations. Inactive accounts may be purged periodically.
7. Your Rights
Depending on your location, you may have the right to:
8. Children's Privacy
Our services are not directed to individuals under 18. If we learn a child has provided data, we will delete it immediately.
9. Changes to This Policy
We may update this policy periodically. We will notify you by updating the "Last Updated" date at the top of this page.
10. Contact Us
If you have any questions about this Privacy Policy, please reach out to our support team.